Senior Sales Executive

Position Overview

We are seeking a dynamic and result-oriented Senior Sales Executive to strengthen our Mumbai operations. The incumbent will be responsible for generating new business, managing key client relationships, and achieving sales targets by promoting All 4Season’s travel products and services.

The ideal candidate should possess excellent sales and relationship management skills, have a strong understanding of the travel industry, and demonstrate the ability to independently drive business growth.

Key Responsibilities:

Business Development

• Identify and acquire new corporate clients, travel agents, and business opportunities.
• Generate leads through networking, referrals, cold calling, client meetings, and industry events.
• Expand the customer base by developing strategic business relationships.

Sales & Revenue Generation

• Achieve monthly, quarterly, and annual sales targets assigned by the Reporting Manager.
• Prepare and present customized travel proposals to prospective clients.
• Negotiate commercial terms and successfully close business opportunities.

Client Relationship Management

• Develop and maintain long-term relationships with existing clients.
• Ensure high levels of customer satisfaction through timely support and proactive communication.
• Identify opportunities for repeat business, upselling, and cross-selling.

Market Intelligence

• Monitor market trends, competitor activities, pricing strategies, and emerging travel opportunities.
• Share market feedback with the management team to support business planning.

Coordination & Execution

• Coordinate with Operations, Reservations, Ticketing, Visa, Holidays, MICE/MRCE, and Accounts teams to ensure seamless service delivery.
• Ensure timely submission of client requirements and accurate documentation.

Sales Reporting

• Maintain daily sales activity reports using the company’s CRM.
• Prepare weekly and monthly sales reports, sales pipeline updates, and business forecasts.
• Ensure accurate documentation of client interactions and opportunities.

Collections & Payment Follow-up

• Coordinate with the Accounts Department for timely invoicing and collections.
• Follow up with clients for outstanding payments while maintaining positive business relationships.

Customer Service Excellence

• Resolve customer concerns promptly and professionally.
• Ensure every client receives a premium experience consistent with the All 4Season brand.

Qualifications

• Bachelor’s Degree in Business Administration, Marketing, Hospitality, Tourism, or a related field.
• 4–7 years of proven sales experience, preferably in the Travel, Hospitality, Tourism, Airlines, Hotels, or MICE industry.
• Demonstrated ability to consistently achieve and exceed sales targets.
• Strong networking, negotiation, and presentation skills.
• Excellent verbal and written communication skills.
• Proficiency in MS Office and CRM applications.
• Willingness to travel for client meetings and business development activities.